Receptionist, State Farm Agent Team Member

Job overview

The Receptionist, State Farm Agent Team Member role is hybrid in Orchard Park, NY, with compensation of $40,000–$50,000 per year. The office describes a collaborative team and hybrid work environment. This role supports customer service by responding to policy inquiries, updates, and claims through phone, email, and chat. It also helps resolve customer issues with the team and identify ways to improve customer satisfaction.

What you'll do

• Engage with customers by phone, email, and chat
• assist with policy inquiries, updates, and claims
• use digital communication tools
• collaborate on timely issue resolution
• identify opportunities to improve customer satisfaction.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

hybrid

orchard park ny

valerie parillo state farm agent

customer service

insurance

policy inquiries

claims support

phone email chat

$40k–$50k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, company parties, dental insurance, flexible schedule, health insurance, paid time off, training and development, vision insurance, advancement opportunity.

Why this role

Hybrid work environment; training provided for relevant insurance licenses.

About the employer

Valerie Parillo - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.