Guest Service Representative

Job overview

The Guest Service Representative role is onsite in Elk Grove, CA, with pay of $20 per hour. The position is part-time and based in a Nothing Bundt Cakes bakery, where the representative welcomes guests, sells cakes, and supports celebratory occasions. The role creates a positive guest experience through helpful service, product knowledge, accurate order processing, and a clean, well-presented bakery. It also supports sales by suggesting complementary merchandise and maintaining displays.

What you'll do

• Greet walk-in and phone guests
• explain cake options, pricing, promotions, and merchandise
• suggest celebration items such as balloons, candles, and cards
• process orders using the point-of-sale system
• invite guests to join the email club
• maintain bakery cleanliness and organization
• replenish merchandise and cake displays
• assist the Crafter with decorations and packaging supplies as needed
• follow health, safety, dress, and hygiene standards.

What we're looking for

Skills & competencies

guest service representative

elk grove ca

nothing bundt cakes

part-time

$20 per hour

bakery

guest experience

point-of-sale

cake sales

retail displays

weekend and holiday availability

no formal education required

Work arrangement

• Weekend coverage required

Why this role

No formal education or work experience is required; applicants must be at least 16. Availability for varied shifts, including early mornings, evenings, weekends, and holidays, is required.

About the employer

Nothing Bundt Cakes #103 is hiring for this role. Industry: Commercial Bakeries. Sector: 31.