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Fraud Call Center Representative

Conduent State & Local Solutions, Inc · Saint Hedwig, TX · Customer Service & Transaction Processing

Compensation

$16.75 – $16.75 /hr

Employment type

Full-time

Work setting

On-site

Location

Saint Hedwig, TX

Schedule

Day shift

Posted

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Job overview

The Fraud Call Center Representative is an onsite role based in San Antonio, TX, offering a compensation of $16.75/hr. This position supports Conduent's mission-critical services for government and corporate clients by serving as a primary point of contact. The role exists to manage inbound calls, analyze potential fraud, and process claims. It contributes to team goals by ensuring accurate documentation and empathetic customer support in a fast-paced environment.

What you'll do

  • Manage high-volume inbound calls, analyze suspicious activity, process fraud claims, document cases, and provide empathetic customer support.

What we're looking for

Skills & competencies
full-time
onsite
san antonio tx
fraud
call center
customer service
banking
financial services
$16.75/hr
no on-call
no travel
entry level
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, dental, vision, life/disability insurance, retirement savings, paid holidays, and PTO.

Why this role

Includes shift differentials for nights and weekends, plus monthly performance incentives.

About the employer

Conduent State & Local Solutions, Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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