Front-of-House and Drive-Thru Operations Manager

Job overview

The Front-of-House and Drive-Thru Operations Manager role is onsite in Nashville, TN, with compensation of $16 per hour. Chick-fil-A Charlotte Pike’s leadership team is focused on front-of-house operations, team development, and service-model compliance. This manager develops team members and leaders, supports hiring, oversees speed of service, and implements systems for front-counter and drive-thru performance. The role helps the restaurant meet its service and operational goals through coaching, feedback, and consistent processes.

What you'll do

• Develop a growth-minded restaurant culture
• align with the Operator and leadership team
• support hiring through resume screening, interviews, and reference checks
• oversee speed of service and goals
• implement front-counter and drive-thru systems
• provide daily goal-setting and performance feedback.

What we're looking for

Skills & competencies

front-of-house operations

drive-thru operations

restaurant manager

nashville tn

chick-fil-a charlotte pike

$16/hr

leadership development

hiring support

speed of service

customer service

Work arrangement

• Weekend coverage required

Why this role

Supports front-of-house and drive-thru operations, leadership development, and service-model compliance.

About the employer

Chick-fil-A Charlotte Pike - Nashville is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.