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Engagement Specialist (Health Coach)

Senscio Systems · Gardner, MA · Member engagement within a multidisciplinary clinical care team

Compensation

$52k – $55k /yr

Employment type

Full-time

Work setting

On-site

Location

Gardner, MA

Schedule

Day shift

Posted

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Job overview

The Engagement Specialist (Health Coach) role is currently fully remote for candidates physically located in New England, preferably Maine, New Hampshire, Massachusetts, Rhode Island, or Connecticut; the posting anticipates a future hybrid structure with some office time, particularly during the first 90 days. Compensation is $52,000–$55,000 per year. Senscio Systems uses AI technology and a multidisciplinary clinical team to support members with complex medical challenges at home and in their communities. The specialist works with a panel of members to support personalized care plans, monitor progress, and provide coaching. The role helps members address care-plan tasks and escalates concerns to the care team or coordinates with community organizations when social needs arise.

What you'll do

  • Review member tasks, issues, and requests
  • monitor progress on personalized care plans
  • coach members as needed
  • help members address device engagement, vital-sign, medication, or technology challenges
  • escalate concerns to the care team
  • and coordinate with community organizations on social needs such as food, transportation, and prescription supplies.

What we're looking for

Skills & competencies
engagement specialist
health coach
care coordinator
new england
senscio systems
remote currently
hybrid transition anticipated
member support
care plans
chronic disease support
social determinants of health
$52k–$55k per year
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off, healthcare insurance stipend, paid holidays, 401(k), and career growth opportunities.

Why this role

The posting describes a currently fully remote role that is expected to transition to a hybrid structure, with some office time particularly during the first 90 days. Medical Assistant, CNA, Community Health Worker, or behavioral health background is strongly preferred.

About the employer

Senscio Systems is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.

Additional details

Industry sector
62
Industry
Offices of All Other Miscellaneous Health Practitioners
Occupation code
21-1094.00
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