Optical Customer Service Associate

Job overview

The Optical Customer Service Associate is an onsite role in Antigo, WI. The posting lists pay of $17–$20 per hour and says the opportunity may be full-time or dedicated part-time. The role supports patient care and sales at Midline Vision Group. The associate assists optometrists and patients through pre-testing, prescription processing, appointment scheduling, and eyewear education. The role also handles administrative work such as insurance processing, billing, and medical report transcription.

What you'll do

• Pre-test patients before eye exams
• complete glasses and medication prescriptions
• schedule appointments
• educate patients about contact lenses and glasses
• use computerized medical office software
• perform administrative procedures, insurance processing, billing, and transcription of medical reports.

What we're looking for

Skills & competencies

optical customer service associate

optometry

patient care

pre-testing

eyewear

contact lenses

insurance processing

antigo wi

midline vision group

$17–$20 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, professional development assistance, a retirement plan with employer match, and employee discounts on vision care, glasses, and contact lenses.

Why this role

The posting says the role may be full-time at 35–40 hours per week or dedicated part-time at 20–30 hours per week; a high school diploma or equivalent and typically 1–2 years of retail or healthcare experience are stated.

About the employer

Midline Vision Group LLC is hiring for this role. Industry: Offices of Optometrists. Sector: 62.