Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in San Marino, CA. Salary is $60,000–$90,000 per year. The position supports Derek Tsu’s State Farm insurance agency and its customer relationships. The representative responds to customer inquiries, resolves issues, maintains accurate records, and supports retention efforts. The role coordinates with agency team members to reinforce customer satisfaction and contribute to agency growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

san marino ca

derek tsu - state farm agent

insurance agency

customer inquiries

issue resolution

customer records

customer retention

team coordination

performance bonus

paid time off

$60k–$90k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting lists performance-based bonuses, flexible schedule, paid time off, training and development, and advancement opportunities.

About the employer

Derek Tsu - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.