Front Desk Receptionist – Massachusetts Float

Job overview

The Front Desk Receptionist role is onsite, floating among Boston Neurobehavioral Associates offices in Massachusetts; the listing location is Waltham, MA. Pay is $22–$29 per hour. The practice provides outpatient behavioral health and psychiatric care and aims to improve access to high-quality psychiatric care. The receptionist supports patient access and office operations by coordinating appointments, maintaining accurate patient records, processing payments, responding to inquiries, and providing administrative support across the practice’s Massachusetts offices.

What you'll do

• Schedule appointments and make reminder calls
• collect and update patient contact, insurance, and medical-history information
• assist with forms
• process payments and follow up on overdue accounts
• coordinate billing concerns
• respond to patient inquiries and complaints
• maintain electronic and paper records
• organize documents and office supplies
• collaborate with office staff.

What we're looking for

Skills & competencies

front desk receptionist

massachusetts float

full-time

waltham ma

boston neurobehavioral associates

behavioral health

psychiatric care

appointment scheduling

patient records

medical reception

monday–friday

$22–$29/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with matching
• HSA and FSA
• paid time off, sick time, and holidays.

Why this role

The role covers different offices within the group in Massachusetts and follows a Monday-through-Friday schedule.

About the employer

Boston Neurobehavioral Associates is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.