Front Desk Agent — Hotel

Job overview

The Front Desk Agent — Hotel role is onsite in Elmhurst, IL, with compensation of $16–$17 per hour. The Courtyard Elmhurst role supports guest service and hotel operations through reservation management, check-in and check-out, and courteous resolution of guest questions and issues. The agent manages reservations and guest transactions while maintaining accurate records and professional relationships. The role helps provide an efficient, welcoming stay and supports the hotel’s service standards.

What you'll do

• Receive and process reservations by phone, fax, and mail
• enter reservations into the computer system
• verify pricing, discounts, and billing information
• check guests in and out
• process payments and post charges
• respond to guest questions, requests, and problems
• safeguard guest information
• coordinate with Accounting regarding customer credit status
• support area personnel and keep management informed of significant issues.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

elmhurst il

courtyard elmhurst

atira hotels

$16–$17/hr

reservations

guest check-in

guest check-out

customer service

8-hour shifts

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Accident and critical medical supplement insurance
• employee assistance program
• employee hotel room discount
• holiday pay
• life insurance
• long-term disability
• paid time off
• paid training
• professional development assistance.

Why this role

The posting lists 8-hour shifts, Monday to Friday, night shifts, holidays, and weekends. High school graduation or equivalent is required.

About the employer

Courtyard Elmhurst - 370 N. IL-83, Elmhurst, IL 60126 is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.