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Customer Care Agent

VRC Companies Careers · Keasbey, NJ · Customer Care; reports to the Customer Care Manager

Compensation

$20 – $23 /hr

Employment type

Full-time

Work setting

On-site

Location

Keasbey, NJ

Schedule

Day shift

Posted

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Job overview

The Customer Care Agent role is onsite in Keasbey, NJ, and pays $20–$23 per hour. Compensation is stated as an hourly range. The position supports customer care and records-related service operations at VRC Companies Careers. The role responds to customer inquiries and complaints, works toward timely resolutions, and handles account data entry and filing. It helps maintain responsive customer service while supporting accurate account and records processes.

What you'll do

  • Answer incoming calls, faxes, and emails
  • respond to customer requests
  • assess customer needs
  • resolve complaints and follow up
  • enter account and location information
  • file and store customer records
  • assist with special projects.

What we're looking for

Skills & competencies
customer care agent
keasbey nj
vrc companies
customer service
customer inquiries
complaint resolution
phone support
email support
data entry
records filing
account support
$20–$23/hr
Work arrangement
  • Weekend coverage required

About the employer

VRC Companies Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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