Patient Access Team Lead — North Charleston

Job overview

The Patient Access Team Lead — North Charleston role is onsite in North Charleston, SC; compensation is not specified. The role supports MUSC Physicians’ ambulatory women’s health operations. The lead oversees registration and scheduling staff and daily workflows, coordinates staffing, and helps maintain efficient patient flow. The position also supports accurate patient records, appointment scheduling, collections reconciliation, and consistent service in coordination with clinic staff and management.

What you'll do

• Supervise registration and scheduling operations and staff
• coordinate float pool and leave requests
• support staffing utilization and teamwork
• maintain relationships with physicians and clinic staff
• verify patient demographics and insurance
• schedule appointments and tests
• document and reconcile payments and visits
• answer and route calls
• support compliance with clinic procedures.

What we're looking for

Skills & competencies

full-time

patient access

team lead

registration

scheduling

north charleston sc

musc

women’s health

patient flow

epic workflows

customer service

monday–friday

Work arrangement

• Weekend coverage required

Why this role

The posting states Monday–Friday scheduled hours and 40 hours per week. Weekend and staggered-shift work may be required. Minimum training includes a high school diploma with relevant experience or an associate’s degree with medical experience, or a bachelor’s degree with related experience.

About the employer

MUSC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.