Receptionist — State Farm Agent Team Member

Job overview

The Receptionist role is onsite in Dearborn Heights, MI, with a salary of $40,000–$45,000 per year. The position supports Phil Pappas’s State Farm agency in serving policyholders and handling day-to-day customer needs. The role helps create positive customer experiences by answering policy questions, assisting with policy updates and billing needs, maintaining accurate records, and identifying opportunities to address additional insurance needs. A Michigan Property and Casualty license is required before starting, either already held or obtained beforehand.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• contact customers about billing and needed documents
• maintain accurate interaction records and documentation
• communicate by phone, email, and in person
• identify opportunities to assist with additional insurance needs
• perform other assigned duties.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

dearborn heights mi

phil pappas

full-time

onsite

customer service

policy information

insurance

michigan p&c license

policy updates

$40k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement, paid time off, training and development, and company parties.

Why this role

Candidates must hold or obtain a Michigan Property and Casualty license before starting; insurance experience is preferred, but strong customer service experience may be considered.

About the employer

Phil Pappas - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.