SSVF Case Manager

Job overview

The SSVF Case Manager role is onsite in Phoenix, AZ, with a hiring salary range of $46,800–$49,600 per year. UMOM New Day Centers provides shelter, supportive services, and housing programs, with a mission to end family homelessness by restoring hope and rebuilding lives. The case manager works with Veterans and Veteran families to address housing barriers, develop individualized plans, connect participants with income and community resources, and support access to permanent housing. Coordination with landlords, community providers, Veteran-serving organizations, and UMOM teams helps promote lasting housing stability.

What you'll do

• Engage Veterans and Veteran families in client-centered case management
• assess needs, strengths, income, benefits, and housing barriers
• develop and review individualized housing and service plans
• coordinate with internal teams and external providers
• maintain accurate participant records and required documentation
• help participants secure identification and housing-related documents
• accompany or transport clients as needed for housing, employment, or resource connections
• support transitions into permanent housing.

What we're looking for

Skills & competencies

ssvf case manager

veteran services

housing stability

case management

phoenix az

umom new day centers

permanent housing

trauma-informed care

motivational interviewing

$46,800–$49,600/year

monday–friday

occasional nights and weekends

Work arrangement

• Weekend coverage required

Why this role

Typical schedule is Monday–Friday during normal business hours, with flexible hours including occasional nights and weekends as needed. High school diploma or GED required; bachelor’s degree preferred; at least three years of relevant experience required.

About the employer

UMOM New Day Centers is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.