Spa Concierge / Spa Front Desk Associate

Job overview

The Spa Concierge / Spa Front Desk Associate role is onsite at Mandara Spa in Waikoloa, Hawaii; starting pay is $19.75 per hour, plus a $1,500 sign-on bonus and weekly or monthly bonus potential. Mandara Spa operates in luxury destinations and focuses on wellness, relaxation, and hospitality. The concierge welcomes guests, manages reservations, and supports a smooth spa visit from check-in through payment. The role also assists guests with service and retail information and supports therapists and the spa team in daily operations.

What you'll do

• Welcome spa guests
• manage reservations and appointments through the booking system
• answer phones and assist with spa services and retail products
• share information about treatments, promotions, and amenities
• handle check-ins, payments, and retail purchases
• maintain a clean reception area
• support therapists and the spa team.

What we're looking for

Skills & competencies

spa concierge

spa front desk associate

onespaworld

mandara spa

waikoloa hi

$19.75/hr

$1,500 sign-on bonus

guest services

spa reservations

hospitality

retail support

bonus potential

luxury resort spa

Work arrangement

• Weekend coverage required

Benefits & perks

• $1,500 sign-on bonus
• weekly and monthly bonus potential
• career growth across Mandara Spa locations worldwide.

Why this role

The posting offers a $1,500 sign-on bonus and weekly/monthly bonus potential; at least one year of customer service or hospitality experience is requested.

About the employer

OneSpaWorld is hiring for this role. Industry: Other Personal Care Services. Sector: 81.