Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Marietta, GA, with compensation of $50,000–$75,000 per year. The position supports Matt Frye - State Farm Agent, a growing agency team of 12. The representative manages customer inquiries, maintains client records, and assists with retention strategies. By coordinating with other departments and resolving issues, the role helps reinforce client experiences and agency growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other departments to ensure customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent

insurance agency

customer inquiries

client records

customer retention

marietta ga

matt frye

full-time role

$50k–$75k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance bonus, health insurance, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting describes a growing team and an office with a stocked kitchen and basketball goal; it requires commuting distance within 20 miles of the office.

About the employer

Matt Frye - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.