Member Services Representative — Overnight

Job overview

The Member Services Representative — Overnight role is onsite in Frederick, MD. Pay is $17 per hour. The representative supports member service and club operations at Crunch Fitness. As a first and last point of contact for members, the representative welcomes guests, handles front-desk and membership processes, and supports appointments and club services. These interactions contribute to member retention, lead conversion, and the club’s service culture.

What you'll do

• Greet and check in members and guests
• support membership sales and processes
• answer phones
• communicate club events
• handle member requests or refer them to a manager
• sell retail products
• schedule and process member services
• maintain knowledge of facilities, services, and schedules
• keep the work area organized
• perform opening and closing duties and assigned projects.

What we're looking for

Skills & competencies

part-time

frederick md

crunch fitness

member services

overnight

front desk

membership sales

customer service

member check-in

retail sales

club operations

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule
• free uniforms
• opportunity for advancement
• training and development.

Why this role

Flexible schedule; free uniforms; opportunity for advancement; training and development.

About the employer

Crunch Fitness - Fitness Growth Capital is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.