Customer Service Lead — Mental Health Center

Job overview

The Customer Service Lead role is onsite in Chandler, AZ. Compensation is not specified. Serenity Mental Health Centers describes its work as using advanced technology to improve well-being and offer hope. The lead guides individuals through their options and next steps, addresses concerns, and models strong service and communication for the team. The role supports a people-first experience as individuals begin and continue their personal journeys.

What you'll do

• Build supportive relationships with individuals, educate and guide them toward next steps, address concerns patiently, model excellent service and communication, and step into other roles when needed to support the team.

What we're looking for

Skills & competencies

customer service lead

mental health

customer service

team leadership

client guidance

communication

problem solving

chandler az

serenity mental health centers

career growth

medical benefits

dental benefits

vision benefits

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision coverage described as 90% coverage, 401(k), 10 paid time-off days (15 after the first year), and 10 paid holidays.

Why this role

The posting offers training and support for service-minded leaders without requiring industry-specific experience.

About the employer

Serenity Mental Health Centers is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.