Business Systems Analyst I — Operations IT

Job overview

The Business Systems Analyst I role is onsite in Lockhart, TX, in an office setting at a cold storage facility; compensation is not specified. The role reports within Operations IT at RealCold, a provider of cold-chain storage and related services for food retailers, producers, and distributors. The analyst connects IT with business users by translating needs into practical technical solutions. The work supports daily operations through user support, requirements documentation, and maintenance of dashboards and reports, while contributing to small projects and system improvements.

What you'll do

• Review user needs and develop solutions
• provide first-line support for common software and basic networking issues and escalate complex problems
• document requirements, scope, objectives, processes, and troubleshooting
• support Power BI dashboards and reports
• handle onboarding equipment setup and account provisioning
• work with vendors and internal partners under senior staff direction
• research analytics features
• assist with documentation, testing, and data validation.

What we're looking for

Skills & competencies

business systems analyst i

operations it

lockhart tx

realcold

power bi

wms

tms

user support

systems requirements

dashboards and reports

cold storage facility

40-hour typical workweek

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits
• career growth and leadership development opportunities
• safety-first culture.

Why this role

Associate’s degree in a related field or equivalent experience and two years of related experience are required. CompTIA A+ and Microsoft Power BI certification are preferred. Workweeks are typically 40 hours with some overtime; the facility environment includes cold storage temperatures and moving equipment.

About the employer

Real Cold is hiring for this role. Industry: Refrigerated Warehousing and Storage. Sector: 49.