Contact Center Agent - Imperial, CA
Compensation
$19 – $25 /hr
Employment type
Full-time
Work setting
On-site
Location
Imperial, CA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Contact Center Agent role is an onsite position located in Imperial, CA. Compensation is $19.00-$25.00 per hour, supporting the Independent Living Systems team in providing quality care to vulnerable populations. This role exists to serve as an essential point of contact for members and healthcare providers. The agent manages high-volume calls, addresses inquiries, and ensures accurate record-keeping to support the delivery of quality health and social care services.
What you'll do
- Handle high-volume inbound and outbound calls.
- Provide accurate information on healthcare services, scheduling, and member inquiries.
- Document call details and update member records.
- Collaborate with internal and external stakeholders to resolve issues.
- Ensure compliance with healthcare regulations and confidentiality standards.
What we're looking for
- Skills & competencies
- full-timeday shiftimperial cacontact centerhealthcarecustomer serviceadministrativeonsitemember supportclerical
- Work arrangement
- Weekend coverage required
Benefits & perks
- Professional development, training, competitive pay
About the employer
Independent Living Systems is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- All Other Miscellaneous Ambulatory Health Care Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 0e35586d-9f24-424f-8f94-0aaf53b907cf