Assistant Service Advisor

Job overview

The Assistant Service Advisor is an onsite role based in Laredo, TX, with compensation not specified. This position supports the Powell Watson Automotive Group in managing customer service and vehicle repair coordination. The role exists to act as a liaison between customers and service technicians, ensuring that customer needs are met and repair processes are communicated clearly. It contributes to the dealership's goal of maintaining high customer satisfaction scores.

What you'll do

• Greet service department customers promptly and courteously.
• Listen to customers and clearly translate repair needs to techs.
• Upsell additional services using low pressure, high integrity methods.
• Provide accurate repair/maintenance estimates.
• Follow up on each repair and keep customers informed of progress.

What we're looking for

Skills & competencies

full-time

day shift

laredo tx

automotive

service advisor

customer service

vehicle repair

dealership

career growth

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.

Why this role

Family owned and operated, State of the art facilities, Bonus and commission programs, Continuing education, Strong equal employment opportunity policy.

About the employer

Powell Watson Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.