Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in DeMotte, IN. The stated salary range is $38,000–$45,000 per year. The role supports Dave Long’s State Farm agency, which serves customers through personalized protection and service across its DeMotte and Rensselaer offices. The representative answers policy questions, assists with policy changes, processes claims, and maintains customer records. By resolving inquiries and coordinating with agency colleagues, the role helps deliver responsive service and strengthen customer relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

dave long state farm agent

demotte in

insurance

policy information

policy changes

claims

customer records

full-time

$38,000–$45,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, advancement opportunities, paid time off, training and development, paid vacation, retirement plan participation after the first year, and a $200 monthly health insurance premium reimbursement for eligible team members.

Why this role

The agency describes a team of nine, with seven members in DeMotte and two in Rensselaer, and internal growth opportunities for driven, sales-minded candidates.

About the employer

Dave Long - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.