Technical Support Representative (TSR) Supervisor
Employment type
Full-time
Work setting
On-site
Location
Las Vegas, NV
Schedule
Day shift
Posted
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Job overview
The Technical Support Representative (TSR) Supervisor is an onsite role based in Las Vegas, NV, with compensation not specified in the posting. This position supports Arvato Bertelsmann, a global 3PL service provider in supply chain management. This role exists to lead and support a team of TSRs to ensure excellent customer service and operational performance. The supervisor will monitor team metrics, provide coaching and feedback, and partner with internal departments to resolve complex issues and improve performance.
What we're looking for
- Skills & competencies
- full-timeday shiftlas vegas nvarvatosupervisortechnical supportcustomer serviceleadershipkpi managementonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), paid time off, tuition reimbursement, and employee assistance program.
About the employer
Arvato Bertelsmann is hiring for this role. Industry: Other Business Service Centers (including Copy Shops). Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Other Business Service Centers (including Copy Shops)
- Occupation code
- 13-1199.00
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Listing ID: 0def92d9-9fc2-4f13-95f1-0f00318bbd6f