Patient Experience Representative - Emergency Department
Employment type
Full-time
Work setting
On-site
Location
Boston, MA
Schedule
Day shift
Posted
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Job overview
The Patient Experience Representative is an onsite role based in Boston, MA. Compensation is not specified for this position, which supports the Emergency Department at Boston Children's Hospital. This role provides administrative support to the Emergency Department to ensure the best possible patient experience. The representative coordinates services and performs administrative functions to support unit operations.
What you'll do
- Provides customer service via phone, collaborates with referring providers, obtains authorizations, schedules patients, and provides routine clerical support.
What we're looking for
- Skills & competencies
- full-timeboston maboston children's hospitalemergency departmentpatient experienceadministrativecustomer serviceonsiteevening shiftweekend work
- Work arrangement
- Weekend coverage required
Benefits & perks
- Flexible schedules, health/vision/dental insurance, child care and student loan subsidies, 403(b) Retirement Savings plan, Pension, Tuition reimbursement.
Why this role
$2,000 sign-on bonus available for full-time positions.
About the employer
Boston Children's Hospital is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- General Medical and Surgical Hospitals
- Occupation code
- 43-4051.00
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Listing ID: 0dd94b42-276b-4de2-95e5-d650f4f7c2cf