Guest Service Representative

Job overview

The Guest Service Representative role is onsite in McAllen, TX. Pay is $9 per hour. The position is the first point of contact for guests at a Nothing Bundt Cakes bakery and supports celebratory occasions through guest service and cake sales. The representative helps create a welcoming bakery experience by understanding guest needs, sharing product information, processing orders accurately, and maintaining an appealing retail display. The role also supports bakery operations and helps guests complete celebrations with complementary merchandise.

What you'll do

• Greet walk-in and phone guests warmly
• identify guest needs
• explain cake options, pricing, promotions, and merchandise
• suggest complementary celebration items
• process orders through the point-of-sale system
• invite guests to join the email club
• maintain clean and organized bakery presentation
• replenish merchandise and displays
• assist the Crafter with decorations and packaging supplies as needed
• follow health, safety, dress, and hygiene standards.

What we're looking for

Skills & competencies

guest service representative

mcallen tx

onsite

part-time

$9/hr

guest service

bakery

point of sale

cake sales

retail merchandise

order processing

nothing bundt cakes

Work arrangement

• Weekend coverage required

Why this role

Part-time position. The role combines guest service, cake and merchandise sales, order processing, and bakery presentation responsibilities.

About the employer

Nothing Bundt Cakes #152 is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.