Commercial HVAC Service Manager

Job overview

The Commercial HVAC Service Manager role is onsite in Cincinnati, OH. Compensation is not specified. The position leads Feldkamp Mechanical’s commercial mechanical service division within Kelso Industries, which provides HVAC, mechanical, plumbing, refrigeration, and electrical solutions. The manager is responsible for service operations, financial performance, business development, maintenance agreements, technician leadership, customer relationships, safety, and operational efficiency. The role is intended to grow recurring service revenue, strengthen the technician team, and improve customer experience and division performance.

What you'll do

• Lead service operations, including technicians, dispatch, scheduling, estimating, and customer support
• develop the annual operating and growth plan
• manage division P&L, budgets, forecasts, pricing, and performance measures
• grow the client base and recurring maintenance agreements
• recruit, develop, and retain technicians
• improve customer service, quality, and first-time fix performance
• lead adoption of Salesforce Field Service Management
• promote safety and oversee service vehicles, tools, equipment, and inventory.

What we're looking for

Skills & competencies

commercial hvac

service manager

cincinnati oh

kelso industries

feldkamp mechanical

service operations

p&l management

business development

preventative maintenance

technician leadership

salesforce fsm

safety

Work arrangement

• Weekend coverage required

Why this role

The posting sets a minimum target of 15% year-over-year EBITDA growth and identifies Salesforce Field Service Management implementation and adoption as a key objective.

About the employer

Kelso Industries is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.