Customer Service and Inside Sales Representative

Job overview

The Customer Service and Inside Sales Representative role is onsite in Elkhart, IN. Compensation is not specified. The position supports Airxcel's sales team by handling customer requests and sales administration. The role helps move customer orders from inquiry through fulfillment by coordinating with internal departments, maintaining accurate sales information, and following up on customer satisfaction. Its reporting and administrative support also help the sales team monitor performance and manage customer relationships.

What you'll do

• Prepare pricing documentation and proposals
• respond to customer calls and emails
• assist sales staff with customer and internal paperwork
• process sales orders and coordinate with production and logistics
• maintain the sales database
• prepare sales reports
• answer product, pricing, availability, and delivery inquiries
• support sales presentations, meetings, forecasting, and budgeting
• monitor inventory and shipments
• assist with sales events
• follow up with customers and identify upselling or cross-selling opportunities.

What we're looking for

Skills & competencies

customer service

inside sales

sales orders

customer relations

sales reporting

inventory coordination

elkhart in

airxcel

full-time

microsoft office

customer support

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with match, PPO health insurance, dental and vision insurance, short- and long-term disability, company-paid life insurance, voluntary life insurance, accident and critical illness coverage, and paid time off.

Why this role

At least one year of related experience is required; a bachelor's degree or related field and/or equivalent experience is listed. Benefits include a 401(k) match, health insurance, dental and vision insurance, disability coverage, life insurance, and paid time off.

About the employer

Airxcel Inc is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.