Customer Service Representative — Fitness Front Desk

Job overview

The Customer Service Representative — Fitness Front Desk role is onsite in Indianapolis, IN. Compensation is not specified. Get Fit Indy is a community-focused fitness facility that helps members pursue health and wellness goals. As a first point of contact, the representative supports a welcoming member and guest experience and helps keep front desk operations running smoothly. The role includes check-in, membership transactions, responding to questions, maintaining the lobby, and escalating concerns when needed.

What you'll do

• Greet and check in members and guests
• answer calls and provide information about memberships, services, and programs
• process memberships, renewals, and cancellations
• assist with point-of-sale transactions
• maintain the front desk and lobby
• address concerns and escalate issues
• support daily operations and perform assigned administrative duties.

What we're looking for

Skills & competencies

customer service representative

fitness front desk

member check-in

memberships

point of sale

guest services

front desk operations

administrative support

indianapolis in

get fit indy

gym membership

Work arrangement

• Weekend coverage required

Benefits & perks

• Complimentary gym membership
• professional growth and advancement opportunities
• supportive, team-oriented work environment.

Why this role

The posting lists availability for mornings, evenings, weekends, and holidays as needed.

About the employer

Get Fit Indy is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.