Bilingual Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Birmingham, AL
Schedule
Day shift
Posted
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Job overview
The Bilingual Customer Service Representative is an onsite role based in Birmingham, AL. Compensation is not specified for this position, which supports the Revenue Cycle Management team at Westerkamp Group, LLC. This role exists to provide patient-focused service by handling telephone inquiries, maintaining confidentiality, and ensuring positive interactions with patients and families.
What you'll do
- Answer telephone calls promptly
- handle inquiries with sound judgment
- provide patient-focused service
- maintain patient confidentiality
- prepare internal reports.
What we're looking for
- Skills & competencies
- full-timeday shiftbirmingham albilingualcustomer servicespanishhipaahealthcareonsiteweekend work
- Work arrangement
- Weekend coverage required
Why this role
Requires bilingual proficiency in English and Spanish and knowledge of HIPAA regulations.
About the employer
Westerkamp Group, LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 0da21fee-9752-4e73-9662-a4c13b83d8f2