Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent works onsite in Bettendorf, IA, in a part-time position with variable shifts, including weekends. Compensation is $15–$16 per hour. The SpringHill Suites is located at the TBK Sports Complex and serves teams, families, and fans. The agent supports a smooth guest stay by handling reservations, check-ins and check-outs, phone calls, questions, and guest concerns. The role helps create a welcoming first impression and resolve issues promptly.

What you'll do

• Answer phones
• take guest reservations
• check guests in and out
• answer questions about the hotel and surrounding area
• handle and resolve guest complaints.

What we're looking for

Skills & competencies

hotel front desk agent

guest services

reservations

check-in

check-out

part-time

variable shifts

weekend shifts

bettendorf ia

springhill suites

$15–$16/hour

health insurance

dental insurance

vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and voluntary life insurance for employees working 30+ hours per week
• travel discounts
• growth opportunities.

Why this role

Locally owned and operated by Frontier Hospitality Group, which has eight properties across several brands; insurance benefits are available to employees working 30 or more hours per week.

About the employer

SpringHill Suites by Marriott is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.