Member Service Representative

Job overview

The Member Service Representative role is onsite in Green Valley, AZ, with a listed schedule of 2:00–5:00 p.m., Monday–Friday. Compensation is not specified. The representative supports Planet Fitness members, prospective members, and guests by providing customer service at the club. The role creates a positive member experience through front-desk assistance, account updates, tours, and responses to questions. Maintaining a neat and clean club also supports a welcoming environment for members and visitors.

What you'll do

• Greet members, prospective members, and guests
• answer phones and assist callers
• check members into the system
• sign up new members
• give tours to prospective members
• facilitate account updates
• respond to questions and concerns and escalate as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

member service representative

green valley az

planet fitness

member services

front desk

customer service

member check-in

new member sign-up

club tours

account updates

monday–friday

2:00–5:00 p.m.

Work arrangement

• Weekend coverage required

Why this role

Customer service experience and basic computer proficiency are preferred. A high school diploma or GED is required, as is being at least 18 years old. The listing specifies a weekday afternoon schedule of 2:00–5:00 p.m.

About the employer

Planet Fitness - PFNoCritics is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.