Customer Service Manager Trainee
Employment type
Full-time
Work setting
On-site
Location
West Des Moines, IA
Schedule
Day shift
Posted
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Job overview
The Customer Service Manager Trainee role is onsite in West Des Moines, IA, and is listed as full-time. Compensation is not specified. The role supports ARK Distributing’s customer service operations. The position leads and guides customer service agents, develops service strategies and standards, documents customer interactions, and responds to questions and escalated issues. Its purpose is to strengthen customer satisfaction and consistent service through team leadership and issue resolution.
What you'll do
- Lead and motivate customer service agents
- develop and implement customer service strategies and standards
- document customer service activities and conversations
- communicate with customers by phone, email, or in person
- answer questions and resolve customer issues.
What we're looking for
- Skills & competencies
- customer servicemanager traineefull-timewest des moines iaark distributingcustomer relationsteam leadershipservice strategiesissue resolutioncustomer communications
- Work arrangement
- Weekend coverage required
Why this role
The listing requires a driver’s license and vehicle, and asks for prior customer service management or other managerial experience.
About the employer
ARK Distributing is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-1021.00
You'll be redirected to the employer's application page.
Listing ID: 0d98aabe-d316-485b-b82b-94aac5a15f29