Customer Service Representative — Remote

Job overview

The Customer Service Representative role is remote, with the posting describing a remote work environment but not specifying a geographic scope. Pay is $42,000–$52,000 per year. The representative supports 10-8 Realty’s clients, tenants, prospective customers, and business partners. The role handles inquiries and service requests, schedules property tours and appointments, maintains customer and property records, and coordinates with property management, leasing, and administrative teams to provide timely assistance.

What you'll do

• Respond to inquiries by phone, email, and online channels
• provide information about properties, services, appointments, and applications
• assist clients and tenants
• schedule tours and follow-ups
• maintain customer and property records
• escalate complex issues
• document requests
• monitor incoming communications
• protect confidential information.

What we're looking for

Skills & competencies

customer service representative

remote

full-time

10-8 realty

real estate

property management

client support

tenant support

appointment scheduling

crm

$42k–$52k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, company benefits package, professional development opportunities, and remote work flexibility.

Why this role

The posting calls for a reliable internet connection, a professional remote workspace, and proficiency with Microsoft Office, Google Workspace, CRM platforms, and online communication tools.

About the employer

10-8 Realty is hiring for this role. Industry: Offices of Real Estate Agents and Brokers. Sector: 53.