Patient Experience Representative I - ED/OR
Employment type
Full-time
Work setting
On-site
Location
Waltham, MA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Patient Experience Representative I - ED/OR is an onsite role based in Waltham, MA. Compensation is not specified. This position supports the Infusion and Day Treatment Program at Boston Children's Hospital. This role exists to provide administrative support to a clinical service and ensure the best possible patient experience. The representative coordinates services for patients and families, performs various administrative functions, and contributes to process improvement initiatives.
What you'll do
- Provides customer service to patients and families.
- Greets and registers patients.
- Collaborates with referring providers.
- Schedules patient encounters.
- Monitors daily schedules.
- Collects and verifies patient demographics and insurance info.
- Answers and routes calls.
- Provides routine clerical support.
What we're looking for
- Skills & competencies
- full-timeday shiftwaltham maboston children's hospitalpatient experienceed/oradministrativecustomer servicehealthcare
- Work arrangement
- Weekend coverage required
Benefits & perks
- Flexible schedules, health/vision/dental insurance, and 403(b) retirement plan.
Why this role
Requires high school diploma and prior customer service experience.
About the employer
Boston Children's Hospital is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- General Medical and Surgical Hospitals
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 0d71fcd1-3466-4fd7-a8e8-4d67663a6e52