Collections Specialist

Job overview

The Collections Specialist role is onsite in Stoughton, MA. Pay is $23–$25 per hour. The posting is from Roessel Joy and describes collections work focused on outstanding accounts and customer credit issues. The specialist monitors accounts and receivables, investigates payment and invoice history, follows up to encourage timely payment, reconciles accounts, and resolves billing disputes and credit issues. Accurate account tracking and resolution support timely collections and the release of orders on credit hold when appropriate.

What you'll do

• Monitor accounts for outstanding debts
• review and act daily on credit-hold accounts with new orders
• identify outstanding receivables
• investigate payment and invoice history
• encourage timely payments
• reconcile accounts to resolve billing or disputed issues
• resolve customer credit issues
• use accounting software to track accounts and update payment status.

What we're looking for

Skills & competencies

collections specialist

accounts receivable

debt collection

credit holds

account reconciliation

billing issues

customer credit

accounting software

stoughton ma

roessel joy

$23–$25/hr

outbound calls

Work arrangement

• Weekend coverage required

Why this role

The posting requests at least two years of Collection Specialist experience and describes a minimum of 75–100 outbound calls per week.

About the employer

Roessel Joy is hiring for this role. Industry: Collection Agencies. Sector: 56.