Customer Service and Inside Sales Representative II (HVAC)

Job overview

The Customer Service and Inside Sales Representative II (HVAC) role is onsite in Columbia, MO, and compensation is not specified. The position supports Daikin Comfort Technologies Distribution’s Columbia branch operations and dealer relationships. The role helps customers identify suitable HVAC products and services and supports a smooth sales process. It contributes to branch sales and customer satisfaction through order handling, product guidance, shipment coordination, and collaboration with branch and regional leadership.

What you'll do

• Assist prospective and established customers in person, by phone, and through email or fax. Process orders, purchase orders, payments, quotes, and delivery dates
• recommend alternatives
• provide product and technical information
• monitor shipments
• assist with warranties and returns
• resolve customer issues
• maintain sales records and reports
• and communicate with branch teams, manufacturers, vendors, and distribution partners.

What we're looking for

Skills & competencies

customer service representative

inside sales

hvac

order processing

dealer relationships

customer support

columbia mo

daikin

product information

shipment coordination

branch operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits effective on day one for full-time direct hires, training programs, and career growth opportunities.

Why this role

The posting describes day-one benefits for full-time direct hires, training programs, and career growth opportunities.

About the employer

Daikin is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.