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Service Customer Care Representative

Rod Baker Ford · Plainfield, IL · Service team

Employment type

Full-time

Work setting

On-site

Location

Plainfield, IL

Schedule

Day shift

Posted

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Job overview

The Service Customer Care Representative role is onsite in Plainfield, IL. Compensation is not specified. Rod Baker Ford is a family-owned automotive dealership serving the Plainfield community since 1963. This role helps customers have a smooth service visit by welcoming guests, arranging appointments, sharing updates, and supporting the service team. Its purpose is to make each customer feel valued while helping service operations run smoothly.

What you'll do

  • Welcome guests
  • schedule and organize service appointments
  • keep customers informed
  • support the service team
  • communicate by phone and in person.

What we're looking for

Skills & competencies
service customer care
customer service
appointment scheduling
automotive dealership
guest support
phone communication
full-time
plainfield il
rod baker ford
401(k)
401(k) matching
health insurance
dental insurance
vision insurance
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), 401(k) matching, health, dental and vision insurance with HSA options, on-the-job training, paid time off, and employee vehicle and service discounts.

Why this role

Family-owned dealership with employee vehicle and service discounts and growth opportunities.

About the employer

Rod Baker Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.

Additional details

Industry sector
44
Industry
New Car Dealers
Occupation code
43-4051.00
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