Network Support Engineer

Job overview

The Network Support Engineer role is based onsite in Santa Clara, CA, with travel to data center locations across the United States; compensation is not specified. The engineer works with the company’s sales team and research and development departments to support customers’ network operations.

What you'll do

• Travel to data centers across the U.S. to provide technical support
• diagnose and troubleshoot network issues
• configure and maintain network hardware and software
• collaborate on network upgrades and improvements
• support end users with connectivity issues
• and document network configurations, changes, and procedures.

What we're looking for

Skills & competencies

network support engineer

network troubleshooting

network hardware

network software

data centers

technical support

linux

english and mandarin

santa clara ca

u.s. travel

asiacom americas

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree in computer science or information technology, relevant experience, network-protocol and hardware knowledge, and English and Mandarin communication skills. CCNA or CCNP certifications are a plus.

About the employer

Asiacom Americas Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.