Patient Services Representative

Job overview

The Patient Services Representative is an onsite, in-office role in Burlington, VT, with positions listed at Riverside and Winooski. Compensation is $21–$26.23 per hour. The role supports Community Health Centers of Burlington in providing patient services across its clinical locations. The representative helps patients navigate visits by coordinating appointments, registration, outreach, and clinical flow while answering questions and working with clinical staff. Accurate use of scheduling systems and EPIC supports an organized patient experience and effective clinic operations.

What you'll do

• Provide pre- and post-visit planning and patient outreach
• schedule appointments
• manage clinical patient flow and registration
• coordinate with clinical staff and answer patient questions
• complete administrative tasks
• manage multiple phone lines
• use EPIC and electronic scheduling systems
• work across locations and service lines as needed.

What we're looking for

Skills & competencies

patient services representative

patient registration

appointment scheduling

patient outreach

epic

clinical patient flow

burlington vt

riverside

winooski

community health centers of burlington

full-time

onsite

$21–$26.23 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible Spending Accounts
• dental and vision coverage
• life and disability insurance
• 401(k) contribution after one year
• continuing education funds for applicable licensed roles
• combined time off
• eight paid annual holidays
• Employee Assistance Program
• local discounts and perks.

Why this role

The posting states the position is not eligible for remote or hybrid work and is in-office 100% of the time; positions are listed at Riverside and Winooski.

About the employer

Community Health Centers of Burlington is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.