Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Westmont, IL. Pay is $40,000–$50,000 per year. Tina Biscan’s State Farm agency serves local people and businesses and describes community involvement as part of its work. The representative supports customer relationships by answering policy questions, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role helps deliver customer experiences that support the agency’s service and growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent

westmont il

full-time

$40k–$50k/year

policy information

policy changes

claims support

customer records

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• health insurance
• license reimbursement
• paid time off
• training and development
• performance-based bonus
• advancement opportunities.

Why this role

The posting describes internal growth opportunities for driven, sales-minded candidates; previous customer service experience is preferred.

About the employer

Tina Biscan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.