Veterinary Receptionist (Care Coordinator)

Job overview

The Veterinary Receptionist (Care Coordinator) role is an onsite, full-time position in Madison, MS; compensation is not specified. The role supports Gluckstadt Animal Hospital, a community-focused veterinary clinic providing wellness care and advanced medical treatments. The coordinator handles administrative and customer service work that helps the hospital deliver care to pets and their owners. The role manages appointments and lobby flow, supports client questions and transactions, and maintains accurate records and accounts.

What you'll do

• Provide customer service in person and by phone
• manage lobby flow and schedule appointments
• address concerns and calm distressed owners
• assist with basic medical emergencies for pets and owners
• support medication pickups and service inquiries
• enter data in practice management software
• assist with retail sales, weighing pets, faxes, records, cash reconciliation, and end-of-day duties.

What we're looking for

Skills & competencies

veterinary receptionist

care coordinator

full-time

madison ms

petvet care centers

animal hospital

client service

appointment scheduling

practice management software

cash handling

pet care

weekend and holiday scheduling

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid parental leave
• 401(k) with discretionary contribution
• team member pet discounts
• emotional wellbeing support and 24/7 EAP
• continuing education stipends and career development resources
• hardship relief fund.

Why this role

The posting requires applicants to be at least 18 and have a high school diploma or GED, or an equivalent combination of education, training, certification, and experience.

About the employer

PetVet Care Centers is hiring for this role. Industry: Veterinary Services. Sector: 54.