Service Advisor

Job overview

The Service Advisor works onsite in Metairie, LA; compensation is not specified. The role supports the customer-focused team at Paretti Jaguar Land Rover New Orleans, a family-owned organization with 90 years in the New Orleans area. The advisor connects customers and technicians, ensuring repair needs and recommendations are understood by both. The role coordinates estimates, repair orders, updates, and payments to support clear communication and a positive service experience.

What you'll do

• Greet customers
• collect relevant information and relay customer needs to technicians
• explain recommended repairs and services to customers
• provide estimates and obtain authorization
• prepare repair orders in the service database
• coordinate with technicians on repair timing
• update customers on vehicle status
• process payments and respond to inquiries.

What we're looking for

Skills & competencies

service advisor

paretti imports

metairie la

full-time

automotive service

jaguar

land rover

customer relations

repair estimates

repair orders

technician coordination

customer updates

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) retirement plan
• paid time off and holidays
• employee discounts on vehicle purchases and services
• factory training and certification.

Why this role

The posting requires at least five years of service advisor experience in automotive or a related industry; luxury dealership experience is preferred.

About the employer

Paretti Imports is hiring for this role. Industry: New Car Dealers. Sector: 44.