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Member Services Representative — Monday to Friday, 8 AM–2 PM

Planet Fitness - NJ/MA One World Fitness · Cherry Hill, NJ · Member Services

Compensation

From $16 /hr

Employment type

Part-time

Work setting

On-site

Location

Cherry Hill, NJ

Schedule

Day shift

Posted

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Job overview

The Member Services Representative role is onsite in Cherry Hill, NJ, with a Monday–Friday schedule from 8 AM to 2 PM. Compensation is $16 per hour. The role supports Planet Fitness members, prospective members, and guests at the club. The representative creates a positive member experience by providing customer service and handling front desk activities. The role helps maintain smooth club operations by assisting with member access, sign-ups, account updates, questions, and club cleanliness.

What you'll do

  • Greet members, prospective members, and guests
  • answer phones
  • check members into the system
  • sign up new members
  • give tours to prospective members
  • facilitate account updates
  • respond to questions and concerns, escalating them to a manager as needed
  • and help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies
member services representative
part-time
cherry hill nj
planet fitness
front desk
customer service
member sign-up
member account updates
club cleanliness
monday–friday
8 am–2 pm
$16/hour
Work arrangement
  • Weekend coverage required

About the employer

Planet Fitness - NJ/MA One World Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.

Additional details

Industry sector
71
Industry
Fitness and Recreational Sports Centers
Occupation code
43-4051.00
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