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Service Desk I

SelectQuote, Inc. · Leawood, KS · Internal IT service desk

Compensation

From $17.33 /yr

Employment type

Full-time

Work setting

On-site

Location

Leawood, KS

Schedule

Day shift

Posted

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Job overview

The Service Desk I role is hybrid in Leawood, KS, with compensation not specified. SelectQuote’s stated purpose is helping customers protect the people they value most. The role provides technical support to internal associates in the office and remotely. It resolves hardware and software issues, manages service tickets and equipment inventory, and supports onboarding so associates can use internal systems effectively.

What you'll do

  • Troubleshoot hardware and software issues
  • resolve service desk tickets and update work logs
  • manage inventory records
  • support custom CRM and VOIP environments
  • help monitor networked computer equipment
  • assist with associate onboarding and equipment setup.

What we're looking for

Skills & competencies
service desk i
selectquote
leawood ks
hybrid
technical support
hardware troubleshooting
software troubleshooting
service tickets
crm
voip
associate onboarding
Work arrangement
  • Weekend coverage required

Why this role

The posting describes supervised on-the-job training and requires at least six months of experience with Microsoft operating systems, Google apps, and hardware and software troubleshooting.

About the employer

SelectQuote, Inc. is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
15-1232.00
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