Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Ridgeland, SC, with pay starting at $16 per hour. Camp Green Dog provides boarding, grooming, and daycare services for pets. This role serves as the first point of contact for clients and their pets, helping create a positive resort experience. It supports smooth daily operations by answering questions, managing reservations, coordinating check-ins, and communicating pet needs to care staff.

What you'll do

• Greet clients and pets
• answer phone calls and emails about services and policies
• schedule appointments and manage reservations
• assist with check-ins and check-outs
• maintain pet records and contact veterinarians for vaccine information
• communicate with grooming and kennel staff
• escort dogs to play areas or kennels
• maintain front-office cleanliness and organization.

What we're looking for

Skills & competencies

customer service representative

customer service

pet boarding

dog daycare

grooming services

front desk

reservations

pet care

ridgeland sc

camp green dog

$16/hr

weekend and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Discounted daycare and boarding for employees’ dogs
• full-time employees may be eligible for medical, vision, and dental plans and a 401(k).

About the employer

Camp Green Dog is hiring for this role. Industry: Pet Care (except Veterinary) Services. Sector: 81.