Credit and Collections Specialist

Job overview

The Credit and Collections Specialist role is in person in the Bronx, NY, with an eight-hour day shift and a Monday–Friday schedule; occasional weekends and holidays are noted. The posting lists $45,000–$60,000 per year. Controlled Combustion is a full-service commercial heating company serving the New York City area. The specialist manages customer account collections and billing inquiries while maintaining a professional service approach. The role supports timely payments, accurate account records, and resolution of customer disputes.

What you'll do

• Contact customers by phone and email to collect outstanding debts
• assess ability to pay and establish repayment plans
• monitor balances against credit limits and escalate exceptions
• maintain accurate records
• respond to account inquiries and calls
• resolve disputes
• reprint invoices and statements
• follow up with customers and identify process improvements.

What we're looking for

Skills & competencies

credit and collections

accounts receivable

b2b collections

customer accounts

payment plans

invoice support

bronx ny

10458

controlled combustion

$45k–$60k

day shift

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and profit-sharing plan subject to eligibility, dental and health insurance, health savings account, paid time off, vision insurance, and room for growth.

Why this role

The posting requires at least two years of business-to-business collections experience and a high school diploma or equivalent.

About the employer

Controlled Combustion Co is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.