Patient Experience Specialist I

Job overview

The Patient Experience Specialist I role is onsite in Winchester, VA. Compensation is not specified. Atlantic Vision Partners supports patients through eye clinics and describes its purpose as helping patients see more clearly. The specialist supports a positive patient experience by managing front-desk interactions, calls, registration, scheduling, insurance verification, records, and payments. Accurate and empathetic service helps patients navigate clinic visits and supports efficient clinic operations.

What you'll do

• Answer incoming calls and make outbound patient calls
• register patients and maintain accurate records
• verify personal and insurance information
• schedule and reschedule appointments and procedures
• process medical-record requests
• collect and process payments
• reconcile daily cash reports and collected funds.

What we're looking for

Skills & competencies

full-time

patient experience specialist i

eye clinic

patient services

patient registration

appointment scheduling

insurance verification

medical records

winchester va

atlantic vision partners

no nights or weekends

paid uniforms

tuition reimbursement

paid accreditations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• long-term disability and life insurance
• paid uniforms
• paid vacation and holidays plus two floating holidays
• tuition reimbursement
• referral bonuses
• designer eyewear discount
• and paid certified accreditation program.

Why this role

The posting states no nights or weekends and offers paid certified accreditations and career-growth opportunities across clinics.

About the employer

Atlantic Vision Partners is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.