Inside Sales and Customer Service Representative

Job overview

The Inside Sales and Customer Service Representative role is onsite in Savannah, GA, and compensation is not specified. The position serves as a primary customer contact for NetPlanner Systems, supporting sales and customer satisfaction. The role manages inbound and outbound customer communications, identifies needs, processes orders, and coordinates with internal teams to resolve issues. Accurate customer records and follow-up help support sales goals, customer loyalty, and efficient service delivery.

What you'll do

• Respond to customer inquiries by phone, email, and other channels
• recommend products or services
• process orders and coordinate with inventory and shipping
• maintain CRM records
• resolve complaints with internal teams
• follow up on customer satisfaction
• meet sales targets
• assist with sales reports and customer trend feedback.

What we're looking for

Skills & competencies

inside sales

customer service

savannah ga

netplanner systems

b2b sales

crm

order processing

customer relations

sales targets

upselling

full-time

microsoft office

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee stock ownership plan, 401(k) match, medical and dental coverage, paid time off, and holiday pay.

About the employer

NetPlanner Systems, Inc is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.