Bilingual Customer Service Representative (Part-Time)

Job overview

The Bilingual Customer Service Representative (Part-Time) role is onsite in Spring, TX, with compensation of $10–$14 per hour. The agency offers training and a flexible schedule, and the position may lead to a full-time licensed Insurance Agent role based on performance. This role supports current clients and assists prospective customers while building office experience and a pathway into the insurance industry. Responsibilities include updating customer information, answering calls, scheduling sales appointments, gathering quote information, responding to policy and payment requests, and maintaining customer files.

What you'll do

• Verify and update customer contact information
• answer incoming calls and relay requests to the agent or supervisor
• schedule appointments for sales staff
• call potential leads and gather quote information
• respond to policy-change and payment requests
• file paperwork and create customer files
• complete other tasks requested by the supervisor.

What we're looking for

Skills & competencies

bilingual

customer service

part-time

entry-level

english and spanish

insurance

spring tx

joe ramirez-farmers insurance agency

$10–$14/hr

flexible schedule

hands-on training

potential agent career path

Work arrangement

• Weekend coverage required

Benefits & perks

• Hands-on training and flexible schedule
• licensing-cost assistance may be available for those pursuing an insurance agent license.

Why this role

No prior experience is necessary; bilingual fluency in English and Spanish is required. The agency will assist with licensing costs for Property and Casualty and Life and Health licenses for those pursuing an agent role.

About the employer

Joe Ramirez-Farmers Insurance Agency is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.