Operations Associate, Jackpocket

Job overview

The Operations Associate, Jackpocket, is an onsite role based in New City, NY. Compensation is not specified beyond the hourly rate of 17.00 USD, and this position supports the digital lottery courier product team at DraftKings. This role exists to manage the end-to-end customer lottery ticket order and redemption process within a fulfillment center. The associate ensures operational accuracy, maintains system data, and supports equipment functionality to provide a seamless experience for customers.

What you'll do

• Manage and process customer lottery ticket orders and redemptions
• update systems with real-time order statuses
• streamline workflows to meet deadlines
• maintain printing and scanning equipment
• support various operational projects.

What we're looking for

Skills & competencies

full-time

day shift

new city ny

draftkings

operations

lottery

fulfillment

customer service

weekend work

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits as applicable

About the employer

DraftKings is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.