Business Support Representative
Employment type
Full-time
Work setting
On-site
Location
Asheville, NC
Schedule
Day shift
Posted
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Job overview
The Business Support Representative role is onsite in Asheville, NC, with a Monday–Friday schedule from 8:30 a.m. to 5:30 p.m. Compensation is not specified. First Bank’s business support team assists business customers and internal staff with banking products and services. The representative resolves customer questions about business online banking, payments, accounts, and related services through phone, email, and other channels. The role helps customers use banking tools effectively, troubleshoots issues, and coordinates with internal teams to support accurate and timely service.
What you'll do
- Assist business customers by phone and email
- support frontline staff with business online banking questions
- troubleshoot through phone, email, or webinar
- respond to account and product inquiries
- assist with online and telephone banking, ACH, wire, remote deposit, and bill-pay issues
- coordinate with Treasury Services and relationship managers
- process online banking requests
- identify potential fraud or loss concerns.
What we're looking for
- Skills & competencies
- business support representativebanking supportbusiness online bankingcustomer serviceachwire transfersremote depositmonday–fridayasheville ncfirst bank
- Work arrangement
- Weekend coverage required
Why this role
The stated schedule is Monday–Friday, 8:30 a.m.–5:30 p.m.
About the employer
First Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Commercial Banking
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 0c754a62-83b8-4f87-978c-a39383cdce1f